Refund policy
Effective September 11, 2026 · U.S. studio service
Try before subscribing
New U.S. studios receive a 14-day free trial without a card. No charge is made when it ends unless you choose and confirm a paid subscription.
Payments through Paddle
Purchases follow the Paddle Refund Policy and applicable law. Javora offers no additional unconditional money-back guarantee. Payments are generally non-refundable unless required by law or approved by Paddle. Mandatory consumer rights, including applicable withdrawal rights and remedies for defects, remain unaffected.
Paddle may consider discretionary requests made within 14 days of a transaction, but approval is not guaranteed. This request period is separate from your free trial.
Request help or a refund
For persistent technical problems, contact Javora at the email below. To request a refund, use the support link in your receipt or visit Paddle Buyer Support. Include your purchase email, transaction reference and reason; do not send full card details.
Cancel future renewals
Use “Manage subscription” on your billing page or in your receipt. Canceling stops future renewals at the end of the paid period; it does not automatically refund previous payments. An approved refund may end access to the refunded service under Paddle’s policy.
Javora Studio is operated by Giga Kaplanishvili, based in Georgia. Contact: giga.kaplanishvili@icloud.com.